Configuration > Log

The Log section contains important details about the client, user and software configuration:

 

Identity

Displays current users Name, Department, Extension number, Direct Dial Number and Email address. NOTE: Depending on initial setup, not all user information will be displayed

 

Devices

Displays information about connected telephony devices:

 

Licensing

Displays the licensing detail and included features of both the Smart Business Connect / Managed Business Connect and Go Integrator user profile

 

Policies

Displays the policy details and enabled features of the Smart Business Connect / Managed Business Connect user profile

 

Logs

Select "Show" to open the application log file location for support escalations and issue resolution:

Logging Level

Enable additional log data (when requested by technical support)